My experience with MLM was fantastic. We were so impressed when they put on our new roof on. They were very professional, efficient and very quick. They put on new plywood on the areas that were rotted and fixed my siding that was fallen down and replaced a piece of siding that blew away from a storm we had which wasn’t in the contract. On a scale from 1-10, I rate them a 10. A very satisfied customer!
MLM did it again. Project Manager James Stull, Angel, Josh and team helped us to fix leaks on the roof. After latest rains we noticed some leaks. We reached out to James, MLM and MLM took care of it right away. James, Angel, Josh and team were very helpful, proactive, and as always highly professional. Highly recommend MLM.
Josh was Project Manager from MLM who managed an entire roof replacement work that was done today. He has attention to details, he explained the entire body of work being done, issues that were being addressed, challenged and customizable solutions to address those challenges. I give 10 out of 10 for Josh’s knowledge, expertise, and customer care and his professionalism. Highly recommended!!!
The title is WOW because of the work and my experience dealing with the everybody who did the work. First of all I would like Thank everybody who help transform my home until a Show Stopper. Alex Jurado insured me that everything would be taking care of and that was an under statement. I have strangers telling me that my house looks great . They should get 10 Stars.
The window products are top quality and so was my experience with the MLM staff from the sales team, project manager, and the installers. A very professional staff that cared about their work and the company. I would recommend MLM to everyone seeking windows or other home improvement products. Overall, a great experience
We have just had all of our windows, slider and gutters replaced by MLM. The house looks great! From the beginning, MLM was prompt in responding to my inquiries. The crews for both the gutter and windows installation were excellent, working extremely hard in cold weather to get the job done efficiently and correctly. I appreciated their courteous professionalism and was impressed with the quality of their work. I also would like to express my appreciation to James, our project manager, for coming out several times to ensure that the work was done properly and to our satisfaction. Finally, I was pleased with the reasonable pricing of the work and the smooth financing process. Thanks MLM!
The crew did a great job, showed up on time and worked late to get us finished in one day. They even came back the next day to do one more walk-thru for cleanup, and James the PM also swept one more time on Friday. He checked in with me throughout the process, and our main contact at MLM, Joel R., has been an absolute pleasure from beginning to end as well. I have dealt with lots of corporations in the past 18 years at my residence, and this was the first time where I was honestly surprised how professional, courteous and reliable this company is. I have been distributing your info to many neighbors that are now also interested in getting their roofs replaced. Thanks so much!
We had great experience with James and his team for my roof changing. My new roof looks very good. I like it. James and his team are very professional and hard working. I will definitely recommend him to my friends.
We took our chances when a gentleman knocked on our door to offer roof replacement. We have been thinking about it and were hesitant to use MLM but after reading the company's reviews, we decided to meet up with Brad Bjork. He was very knowledgeable and professional and was the reason we signed up with the company. He went the extra mile to show us options and make sure we were happy with our choices. Everyone else who came after him, who we dealt with for scheduling and questions, like Chris Mulligan, were also very prompt and professional. Although I had little interaction with the roof workers who came, they did a fine job. Mr Mulligan contacted me to find out what and how I want to deal with any concerns I had. Anything that had to be cleaned up after the job was done and addressed very satisfactorily by the team headed by Nelson Gomez. The gutter people also did a great job. Josh Knepper, the project manager, did a site inspection a few times and was very thorough and helpful with this and answered questions regarding other house issues we had. I cannot recommend MLMHI enough. They were prompt, professional and the kind of company that I would want to work with any time.
Extremely professional from the initial phone call till project was finished. After making the appointment someone called to confirm and then called to let me know that Jason Wooten would be arriving at the specified time. Jason was friendly and made the process so easy. After signing my contract I was almost immediately contacted by Alex Jurado who again explained the process and answered any additional questions I had. Once an install date was set I received email updates concerning the material. The day before the install I received a phone call letting me know what time to expect the crew and exactly what they would be doing. Once they were done I received a call letting me know what had been done and asking if I was satisfied with the work. I can say that I am definitely satisfied with the work and truly appreciate the professionalism of everyone I have encountered with MLM. I would definitely recommend using them .
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